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The Success Coach provides individual academic and personal support to an assigned group of community college students as they progress through the program. Modeled on the highly successful CUNY Accelerated Study in Associate Programs (ASAP), ASAP THRIVE (Targeted Help, Resources, Inclusion, Vision and Engagement) is a comprehensive college completion approach designed to improve graduation rates by addressing the financial, academic, and personal challenges that impact student success.

Master's degree required. Four (4) years of work experience providing career counseling, academic coaching, or advisement to students is required. Experience providing student case management to a diverse group of students in a collegiate setting is required. Experience working with adult learners in providing coaching, academic support services, academic skills assessment, and/or study skills instruction is preferred.

1. Assist students in exploring and achieving their goals, interests, strengths, values, and concerns through positive, intentional coaching strategies.
2. Establish and cultivate relationships with assigned students, building a rapport that offers personalized support, empathy, and guidance.
3. Provide appropriate referrals to the student's Pathways Advisor and other resources to ensure students have the necessary academic, career, transfer, financial, and support resources through consultative conversations.
4. Conduct or support the delivery of student seminars on issues of importance to students.
5. Maintain compliance with the college's mandatory cybersecurity training and related criteria to engage with students virtually.
6. Engage in professional development opportunities to enhance expertise in best practices.
7. Represent the department in outreach activities and serve on assigned committees.
8. Provide service to students on evenings, weekends, and virtual services.

About Community College of Baltimore County

CCBC is the college of choice for over 70,000 students and 200 businesses each year — all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go. CCBC is committed to ensuring equal opportunity and nondiscrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, sexual orientation or any other basis protected by law. CCBC’s benefits include medical, dental, vision, disability insurance, ample paid time off, choice of one of two Maryland State Retirement Plans (contributory and noncontributory), and much more.

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