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Posting Type: Part-Time Staff

Job Description Summary:

Duties/Functions:

• Execute high-volume phone and electronic campaigns to reconnect with post-completion, gathering critical employment metrics while maintaining a professional and empathetic tone.
• Clearly communicate to post-completion students how data will be shared and obtain their formal consent ensuring all interactions meet FERPA and PII protection standards.
• Utilize Excel and/or Access to maintain a database of student post-completion outcomes by accurately entering data, to include course completion, and employment records.
• Coordinate grant data submission and support reporting requirements for the Steps4Growth grant.
• Coordinate and attend meetings as needed

• Utilize the college's relational database (Colleague), its data querying tools(Informer and Zogotech) to extract raw data, render reports through various mediums for analysis.
• Join and manipulate data sets to produce reliable, accurate, and dependable information in support of the goals of the Steps4Growth grant.
• Provide data collection and analyses of the grant objectives and other related student success metrics.
• Review and evaluate the accuracy and appropriateness of student data, outcomes, goals, etc., and report discrepancies or concerns to the appropriate Director.
• Develop a systematic approach to work with project leads to update and address conflicting or non-conforming data.
• Collect student post-completion outcome data; gather, compile, and analyze information; prepare weekly reports for GTCC Steps4Growth grant leads.
• Complete reports requested by grant funders agencies and the College as needed.
• Implement effective oral communications skills, data collection, and analysis skills with instructors and staff in order to meet deadlines, insure report accuracy, and maximize program performance and retention.

Education Required:

Education Preferred:

KSA Required:

• Strong analytical skills
• Must be proficient in Microsoft Office suite.
• Exhibited skills in communication, data entry, interpersonal relations, records management, and office procedures are essential.
• Ability to organize/prioritize work schedule to accommodate meeting deadlines.

Department/Job Specific Requirements:

• Ability to participate as a team member, ability to understand and interpret rules and regulations, and ability to readily adjust to change.
• Must possess a pleasing telephone manner, be diplomatic, and tactful in dealing with people.
• Must show initiative and require minimal supervision to achieve assigned duties.
• Must have ability to use own judgment in decision-making situations.
• Must have good organizational and planning skills.

Physical Demands :

• Physical Activity: Primarily sitting
• Environmental Hazard(s): <15%
• Lifting: <=20lbs.

About Guilford Technical Community College

Guilford Technical Community College offers more than 80 programs of study and continues to support success through innovative education, training and partnerships. The college offers associate degrees, diplomas and certificates as well as noncredit courses in professional development, personal enrichment, job training, career development and basic education. As the third largest of 58 community colleges in the North Carolina Community College System, GTCC serves more than 40,000 students annually from its Jamestown, Greensboro, High Point, Aviation and Donald W. Cameron campuses as well as its Small Business Center in Greensboro and High Point.

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