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Position Title:

Systems Technician

Department/School:

Infrastructure

Salary/Pay Rate:

$65,000 - $70,000

Job Summary:

The Systems Technician is a member of the Infrastructure Team as part of Marist Information Technology. This position’s primary responsibility is to provide operational support to Data Center, Server Rooms, LAN Rooms and Co-location Sites. Secondary, this position will provide systems support to the Microsoft Cloud solutions, Identity Access and Management solutions and ITSM platforms. Essential technical duties include preventative maintenance on infrastructure components, maintaining physical equipment (Servers, UPS, Appliances, and Cabling) as well as ensuring that the institution’s digital infrastructure operates efficiently, remains secure, and meets performance expectations.

Minimum Qualifications:

• Bachelor's degree in a related field 
• 1 - 3 years of related experience 
• Valid driver's license required 

Essential Functions:

• Monitors Data Center, Server Rooms and LAN Rooms systems for performance issues, conducts first?level problem determination, implements corrective actions, and coordinates service calls when necessary.
• Installs servers, UPS appliances, network hardware, and related equipment into racks and cabinets following established standards.
• Microsoft Cloud Operations and Support. Configure and provide end user support to Email, SharePoint, OneDrive and other Microsoft Cloud services.
• Support Identity Access and Management solutions including LDAP, AD, EntraID, and SSO.
• Maintains accurate inventory of all data center equipment, components, and supplies.
• Develops and improves IT workflows, knowledge articles, and service catalog items in the ITSM platform.
• Participate in the development, testing, and refinement of disaster recovery and business continuity plans to ensure continuity of information systems during service interruptions.
• Other duties as assigned.

Preferred Qualifications:

• Experience with power distribution (UPS/PDU) and HVAC cooling systems
• Experience in rack-and-stack of servers and networking components, cable management (fiber/copper), and physical hardware maintenance

Required Application Documents:

Resume, Cover Letter, & Contact Information of 3 Professional References 

Benefits:

The position includes a comprehensive benefit package*. Benefits for this position include but are not limited to the following:

• 3 weeks of paid vacation. 4 weeks of paid vacation beginning in the 6th year of employment.
• Unlimited paid sick time.
• 14+ paid holidays per year.
• Medical, Dental & Vision insurance programs at a 15% employee / 85% employer contribution rate. Flexible Spending Accounts (FSA) and Dependent Care (FSD).
• Life insurance.
• Generous short-term and long-term disability programs and workers compensation.
• 403(b) defined contribution plan:
  • First 6 years University contributes 7.5%, Employee contributes a mandatory 4%.
  • University contribution increases to 10.5% in year 7, and 12% after 15 years.
  • Employee contribution decreases to 1% in year 7. Remains 1% thereafter.
  • Typical eligibility requirements: 1 year of service and 1,000 hours with Marist University.
• 403(b) Tax Deferred Annuity – Roth option available. Voluntary, up to IRS maximum contribution.
• Tuition Benefits:
  • Up to 16 undergraduate credits per semester. Up to 18 graduate credit per academic calendar. Eligibility extends to employee, spouse, and dependent children under age 26.
  • University pays 100% tuition only.
  • Eligible dependents may be Reimbursed up to $2,000 per semester towards tuition at another accredited institution.

*Eligibility requirements including waiting periods and/or employee probationary periods may apply at the discretion of the University.

About the Department/School:

As a leader in educational applications of technology, Information Technology (IT) offers students, faculty, and staff access to advanced technologies to help promote a strong sense of community. A distinguishing feature of the Marist education is the manner in which information technology is used in support of teaching, learning, and scholarship. This environment creates a strong applied research culture and includes Marist students as young paraprofessionals, which makes Marist unique within higher education.

Marist IT staff come from diverse career and educational backgrounds. Our community of technologists collaborate to support a commitment to excellence with 80 staff members within 15 departments, more than 200 student paraprofessionals, and a 24/7/365 operation. Effort, talent, and commitment are rewarded and recognized within the division both internally by leadership, and externally through numerous industry accolades and awards. No two days are ever the same while working in IT. With our focus on open-source technology and innovation, we are committed to finding more effective and practical ways to use technology to meet institutional goals. 

About Marist University:

Founded in 1929, Marist is a comprehensive, independent four-year institution whose signature educational approach blends the liberal arts with pre-professional studies and emphasizes experiential learning to enrich classroom instruction. With campuses in Poughkeepsie, N.Y., and Florence, Italy, plus over 70 programs offering a variety of international study, Marist is a portal to the world and is devoted to nurturing a welcoming, inclusive community. Through six schools offering almost 50 majors, Marist cultivates the intellectual growth and well-being of its more than 6,000 undergraduate and graduate students and encourages them to color outside traditional academic lines as they pursue coursework and personal experiences that provide valuable occupational expertise and reflect their individual passions. Marist has been acclaimed a top institution in the nation by U.S. News & World Report, the Wall Street Journal/College Pulse, Princeton Review, and others. To learn more, please visit https://www.marist.edu/about 

Type of Position:

Full-time

Classification:

Administrative (Exempt)

Months per Year:

12

Work Schedule:

Monday-Friday 8:30am-5:00pm

Hours per Week:

37.5

Location:

Marist University Main Campus

Number of Position Openings:

1

Equal Employment Statement:

Marist University is committed to creating an inclusive workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the University will strive to achieve the full and fair participation of all members of the Marist community.

Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The University will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The University will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups.

Marist's policy of non-discrimination includes not only employment practices but also extends to all services and programs provided by the University. It shall be considered a violation of University policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist University on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law.