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Details
Posted: 24-Apr-26
Location: Buffalo, New York
Type: Full-time
Categories:
Residence Life
Staff/Administrative
Internal Number: 7103201
Temporary Office Assistant 2, Housing Services
Position Information
Position Title: Temporary Office Assistant 2, Housing Services
Department: Housing Services
Posting Link: https://www.ubjobs.buffalo.edu/postings/62137
Job Type: Full-Time
Posting Detail Information
Position Summary
The Division of Student Life invites applications for a Temporary Office Assistant 2 position for its Housing Services department. This temporary appointment may range in duration with a maximum of 89 days.
The Temporary Office Assistant 2 position provides the Campus Living Housing Services Office with necessary advanced clerical support. The primary purpose of this temporary position is to maintain communications and customer service for the Housing Services Office and to supervise/manage a team of Student Assistants. These duties represent approximately 60% of the full-time responsibilities of the Office Assistant 2 position.
Key job duties include:
The Temporary Office Assistant 2 position provides the Campus Living Housing Services Office with necessary advanced clerical support. The primary purpose of this temporary position is to maintain communications and customer service for the Housing Services Office and to supervise/manage a team of Student Assistants. These duties represent approximately 60% of the full-time responsibilities of the Office Assistant 2 position.
Key job duties include:
- Serve as the primary receiver of telephone inquiries, chats, in-person visitors to the office and incoming housing services emails and correspondence (including address verification processing). If unable to respond, seek assistance from other staff members and, for complicated inquiries, forward requests to the appropriate staff member.
- Supervise Student Assistants (SAs):
- Make sure SAs arrive at scheduled times
- Track all SA time and verify hours worked for approval of payroll
- Maintain log of office calls, chats & e-mails for all SAs and office staff. Also track walk-ins and tours
- Though SA schedule should be complete prior to position start date, it may be required to adjust for possible changes in availability and absences
- Monitor SA job performance to ensure a high level of customer service
- Ensure computer and phone systems are functioning properly and submit IT work orders if necessary
- Ensure office opening/closing tasks (including unlocking and locking of doors) are performed daily
- Oversee student 'call projects' as needed
- Perform other duties as necessary in support of summer school housing, summer conferences, Fall Opening, housing cancellations, waitlist management, room changes to name a few.
About Student Life
Student Life is dedicated to creating a student-centered environment that fosters engagement, well-being, and success. Guided by four strategic priorities-student engagement, health and wellness, personalized support, and advancing diversity, equity, inclusion, and justice-we provide transformative experiences that empower students to grow, lead, and thrive. As a member of Student Life, youll join a team of passionate professionals united by shared values and a commitment to student success. We think big, act boldly, and pursue excellence with purpose. Together, we build inclusive communities, champion discovery, and celebrate the achievements that shape the UB experience.
Our team recognizes the advantages diverse perspectives and backgrounds bring to the workplace. We are particularly interested in candidates who share this value and will work to achieve the universitys goals of inclusive excellence.
University at Buffalo is an affirmative action equal opportunity employer and in keeping with our commitment, welcomes all to apply, including veterans and individuals with disabilities..
Minimum Qualifications
- One year of clerical experience.
Preferred Qualifications
- Strong communication and organizational skills
- The ability to multi-task
- Experience in supervising students is preferred.
Physical Demands
Salary Range
$42,641
Special Instructions Summary
Is a background check required for this posting?
Yes
Contact Information
Contact's Name: James Zielinski
Contact's Pronouns:
Contact's Title: Associate Director, Housing Services
Contact's Email: jdz2@buffalo.edu
Contact's Phone: 716-645-0285
Posting Dates
Posted: 04/23/2026
Deadline for Applicants: Open Until Filled
Date to be filled: 05/07/2026
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The University at Buffalo is a premier, research-intensive public university, and is a New York State flagship university. UB's 30,000 students pursue their academic interests through more than 500 undergraduate, graduate and professional degree programs. UB offers 16 Division I intercollegiate sports that compete at the highest level of competition in the NCAA. Founded in 1846, the University at Buffalo is the largest and most comprehensive university in the State University of New York system (SUNY), and is a member of the Association of American Universities, which is composed of America's leading research universities. UB is consistently recognized as one of the world’s most exceptional, most affordable universities.
Visit our website, https://buffalo.edu, to learn more about the University at Buffalo.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
More Jobs from This Employer
https://main.hercjobs.org/jobs/22226975/temporary-office-assistant-2-housing-services
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