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Academic Requirement Maintenance

• Maintains and updates approved academic requirements and program structures in Workday Student, including degree requirements, course groups, and rule sets.

• Enters and updates approved curriculum elements to align with institutional policies and state and federal regulations.

• Performs testing and data review to help ensure configuration accuracy, consistency, and compliance.

• Performs administrative entry of previously approved academic requirement overrides on students' APR.

• Applies established entry standards, conducts related data spot checks and validation reviews, documents operational issues and discrepancies, and routes recommendations for supervisor or functional lead.

• Reviews and tests predefined sandbox scenarios for Workday releases, fixes, and changes that affect academic requirements and APR.

Academic Progress & Graduation

• Provides operational support for APR logic and display, helping to ensure that requirements are mapped, tested, and evaluated correctly for student cohorts.

• Supports graduation and completion workflows by performing validations and checklist reviews, confirming that mapped requirements align with approved requirements, and assisting with the review of reported issues affecting APR or graduation evaluations.

• Documents issues, patterns, anomalies, and testing results related to APR and graduation evaluations and escalates findings to the functional lead or manager for remediation with Curriculum Management, Academic Advising, and/or Enrollment Services.

• Performs routine and targeted data spot checks and duplicate resolution related to academic progress and graduation processing. Partners with appropriate teams to resolve discrepancies.

Stakeholder Partnership, Training & Support

• Serves as a point of contact for questions related to academic requirements, APR, and graduation evaluation processes.

• Gathers and clarifies user needs and routes matters through established support channels as appropriate.

• Provides operational support on the interpretation and use of academic requirements and APR.

• Participates in user support activities focused on requirement setup, evaluation logic, and related student record impacts.

• Helps reinforce consistent practices by identifying recurring questions and sharing guidance.

Documentation & Reporting

• Runs delivered and custom report views related to academic programs, academic requirements, APR outcomes, and graduation processing.

• Applies filters, columns, and standard data definitions; and prepares reports in formats such as Excel or PDF for stakeholder use.

• Saves, shares, and maintains recurring report views that support ongoing monitoring of requirement accuracy.

• Assists with documentation issues and troubleshooting efforts in collaboration with other departments.

• Maintains and updates procedure manual sections related to academic requirements, APR, graduation processing support, and override practices.

• Ensures documentation reflects current operational practices.

• Monitors support issues, testing outcomes, and processing exceptions to identify potential process improvement opportunities for review.

• Contributes to continuous improvement efforts by documenting best practices, supporting standardization, and reinforcing established procedures.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

About Columbus State Community College

Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.

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